Expired Domain Auction Guide

Welcome to DROP Expired Domain Auctions. We are dedicated to providing all of our clients with a quality and reliable service, and trust that you will enjoy participating with our auctions and are suitably impressed with your results and success.


Below are some basic instructions to help you to get started.  Please do not hesitate to contact us if you experience any problems, have any questions, or just to say hello.  Your feedback helps us to improve our service and we promise to listen to all your comments.

GETTING STARTED

To participate you will first need to authenticate your DROP client account.

Step 1: Go to http://www.drop.com.au (why not add our site to your favourites toolbar as well)

Step 2: Click My Account

Step 3: Click Client Area

Step 4: Login with the following details:

Email: {$client_email}

Password: {$client_password}

You are now ready to participate in our Expired Domain Auctions. We will use the following legal entity to register your domains: {$client_company_name}

 

WHAT'S NEXT?

Now that you are logged into your member account, the auction page will load, but if it doesn't, just click on the Auction tab. The list of domains presented on the auction page represents the expired com.au and net.au domains scheduled to be purged from the .au zone. Submit your bids individually or in bulk and watch the prices update in real-time. There is no need to refresh your screen. To view the domain row order according to highest bid, click on the Auction tab again to reload the page.

 

DROP AUCTION RULES

* No Catch No Pay policy. If we don't catch your domain then you don't pay the winning auction bid.
* Our Joining fee is a once off fee and is NOT REFUNDABLE or subject to successfully catching a domain.
* All bids start at just $1, we let market demand determine our auction prices.
* Minimum bid increments of $1 allow you to pay exactly what you want to pay.
* The auction closes at 12:54PM AEST every day.
* Individual lots may extend by 5 mins up till 12:59PM AEST if a price altering bid is submitted & accepted in the final 5 mins.
* Bids displayed exclude 10% GST (we add the GST to your winning bid and your invoice)
* Bids displayed exclude the domain registration price (we add the registration fee to your winning bid and your invoice)
* Domains caught and registered are invoiced daily and your credit card will be charged.
* You can fund your account with credit and we will draw down from these funds.
* Domain cancellations are only applicable to your domain registration and must be within 24 hours.
* Domains that do not drop will have their auction lots reopened and bidding will continue until the domain is purged from the registry. DROP does not control whether domains are purged from the registry and consequently we may list domains for multiple days.
* Cancellations and refunds DO NOT apply to the winning auction bids.

To manage your domains, simply go to My Account > My Domains

 

DROP Auction Help

Our auctions include a couple of features designed to provide a more even playing field to our customers, by
a) deterring snipe bidding, and
b) alleviating concerns that bidders may have regarding "early" bidding and the subsequent potential to highlight domains to their competitors.

Hidden Bids
The Drop.com.au auction platform hides all bids until more than one bidder is involved in that domain auction.

Extended Auctions
Our extended auction feature is designed to minimize any benefit previously gained from last second bidding or “snipe bidding”

IMPORTANT: The DROP auction ends at 12:54PM AEST. Where any domain receives a bid in the final 5 minutes the auction will be extended a further 5 minutes. A domain auction may be extended only once until the final extended auction close at 12:59PM AEST.

Use the following legend to help you understand all the visual aids and auction symbols.
GREEN - This colour indicates that you currently hold the winning bid. Where two bids are of equal value the winner is the first bid placed.
RED - This colour indicates that you no longer hold the winning bid. You must update your proxy amount to win the auction.
ORANGE - This colour indicates change. It appears and briefly flashes whenever there are auction updates submitted by any participants.
GREY -This colour is used for any domain row where you are not participating and have not submitted any valid bids.

“Current Bid” Column
This column lists the current winning amount for each domain row.

“Proxy Bid” Column
The automatic bidding system will update the bid on your behalf according to the pre-set maximum bid entry you submitted. Simply decide how much you are prepared to pay for the domain, submit your maximum bid amount value and our online auction system ensures that a winning bid is placed up to your preset maximum.

“Result” Column
OPEN – The auction is open to members for bids.
WINNING BID – The bid you submitted is the highest winning bid.
CAUGHT – Our software successfully registered this domain.
EXTENDED – Bidding has been extended on this domain.
CLOSED – Bidding has closed for this domain.
NOT CAUGHT – Our software did NOT successfully register this domain.
DROP ZONE – This is the period of the day when the registry is scheduled to purge the expired domains from the .au registry. Domains are purged at 1:00PM Everyday.

Proxy bid field.
This field is used to place your proxy (or maximum) bid. The auction system ensures that a winning bid is placed up to your proxy value.

Fixed bid field.
Placing a proxy bid automatically increments your bid up until your maximum proxy value. By entering a bid in the “Fixed Bid” field, you can directly place a fixed "jump" bid along with your normal proxy. I.e. If you placed a proxy bid of $200 and a successful fixed bid of $75 the new displayed bid price will be $75.

Next bid increment.
Sets the bid to the next possible bid increment.
You can also hold modifier keys while clicking for larger increments: Shift [x10], Alt [x50] and Control (Command on Mac) [x100].

Place bid.
Sends your bid for that lot to the auction system for processing. You will be informed if your bid was successful or not.

Watchlist toggle.
Allows you to toggle the inclusion/exclusion of an auction lot in your watchlist.
The first time you attempt to place a bid, the lot will be automatically watched. This button will allow you to disable and re-enable that watch.
A watchlist is a small list of domains you want to monitor at all times and appears in the right navigation window. You can also filter the main auction view by watchlist domains.
When changes occur to a domain in your watched list, it will move to the top of the watchlist so you can monitor those domains that are changing by watching just the top portion of the list.

Filters.
A number of predefined filters allow you to change the display options.
Everything – Removes all filters.
Watched lots – Shows only those lots which are being watched.
Participating – Shows only those lots which you have bid on, regardless of win status.
Winning and Won – Displays only those lots which you are currently winning or that you have won.
Not Winning – Displays only those lots which you have bid on, but are not currently winning.
Uncommitted – Displays lots for which you have typed in a bid, but not submitted yet.
Custom – Features an expanded filter set including…
•    Price range: Set an upper and lower bound on the current price.
•    Domain length: Set an upper and lower bound on the length of the domain name (without extension).
•    Extension: Display only domains with a specific extension.
•    Are in my watchlist: Show only those lots for which you have a watch enabled.
•    I am winning: Displays only those lots which you are currently winning.
•    I am losing: Displays only those lots which you have bid on, but are not currently winning.
•    I am participating in: Show only those lots which you have bid on, regardless of win status.
•    Have bids: Show only those lots which currently have a bid.
•    Have no bids: Show only those auctions which currently have yet to receive a bid.
•    Have uncommitted bids: Display auctions for which you have typed in a bid, but not submitted yet.
•    Are open: Show only those auctions which have not yet closed.
•    Are closing <10 mins: Show only those auctions which will finish in the next 10 minutes.
•    Are closed: Display auctions which have closed and are not accepting further bids.
•    Normal: Reduce visibility of lot details to take only a single line in the list, except for lots which you are involved. (default)
•    Compact: Reduce visible details so that individual lots take only a single line in the list and you must click to view the bid controls.
•    Expand: Reverse of the Compact button, opens every single lot to make the bid controls of each visible.
•    Export: Generates a CSV output of the currently displayed lots which you can copy into a spreadsheet.
•    Close: Closes the filter box.

Filter box.
Allows you to search on text strings e.g. show just the domains contain the word “baby”.

"Refresh" button
Resort and re-filter the auction list. When bids change, or new auctions get added, this button will reapply the sorting order and re-apply any filters which have been selected so that they are in the same order as when the page first loads and any changes to the lots since the filter was first applied are reflected in the contents of the list.

"Reconnect" button
Reconnect to the server. For various reasons, your browser may get disconnected from the auction stream. If this happens, you will be visually notified that you have been disconnected. Click this button to reconnect to the auction.

"Clear Bids" button
Removes any uncommitted bids. If you click this button while you have any uncommitted bids (bids that you have typed in, but not yet submitted), those bid fields will be cleared and your uncommitted bids will be discarded.

"Bulk Bid" button
Submits any uncommitted bids. If you click this button while you have any uncommitted bids (bids that you have typed in, but not yet submitted), those bids even if they are currently hidden by a filter will be submitted. If there are hidden uncommitted bids that aren't displayed currently, a note will appear beside the bulk bid button, which you can click to change to the uncommitted filter and view all uncommitted bids.

Policy/Client deletes
Indicates that the domain is either a policy or client delete.
NB: Domains that display one of these states may appear in the auction list for multiple days until purged from the registry. Bidding will continue until the domain is deleted from the registry.

NB: We do not control the registry purge so any domain that is not deleted from the registry will be relisted for auction and the auction will resume until it is either eventually purged from the registry or the status is changed to an Active state.

Policy Delete (PD).
Domain has the Status: pendingDelete (Client requested policy delete).
This status applies to domain names that are deleted for breach of an auDA Published Policy (known as “policy deletes”).
Policy Delete Lifecycle:
1.    domain name is removed from the DNS (ie. no longer works on the Internet);
2.    domain name enters “serverTransferProhibited”, “serverUpdateProhibited” and “pendingDelete”  status for 14 calendar days;
3.    domain name can be reactivated on auDA’s instruction during the 14 calendar day period;
4.    after 14 calendar days, domain name is purged from the registry at a random time between 10.30am and 5.00pm AEST (or 11.30am and 6.00pm AEDT) on the next business day. NB: The 14-day period can be extended by auDA.

Client Delete (CD).
Domain has the Status: pendingDelete (Client requested delete)
This status applies to domain names that are deleted at the request of the registrant.
Client Delete Lifecycle:
1.    domain name is removed from the DNS (ie. no longer works on the Internet);
2.    domain name enters “pendingDelete” status for 3 calendar days;
3.    domain name can be reactivated on the registrant’s instruction during the 3 calendar day period;
4.    after 3 calendar days, domain name is purged from the registry at a random time between 10.30am and 5.00pm AEST (or 11.30am and 6.00pm AEDT) on the next business day.

Further Reading: To find out more about domain renewal, expiry and deletion,
http://www.auda.org.au/policies/auda-2010-01/


IMPORTANT: When you sign up for you DROP account, you acknowledge that you have read and accepted our the DROP Core Terms & Conditions which includes auDA's "Mandatory Terms and Conditions Applying to .au Domain Name Licences (2008-07)"



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