Domain Registrations:
Domain Registrations, Renewals, Transfers are non-refundable.
In the case of failed domain registrations, refunds are automatically processed and added to your Above.com account balance.
Cancellations must be made in writing and sent to our support@drop.com.au email or faxed to: + 61-3-9589-7951. You must include the Domain Password with the cancellation request. The domain password can be accessed from the following URL: https://pw.auda.org.au/
You can also retrieve your DOMAIN PASSWORD from your account. Go to My Domains > Domain name > EPP Code
Domain Auctions:
Drop.com.au does not provide refunds on cancelled domain auctions bids. Our terms and conditions state that once domain auctions have been invoiced, payment for the domain must be made.
