Policies

  Anti-Spam Policy

Drop.com.au Pty Ltd ACN 135 424 878 (“Drop.com.au") prohibits the use of its domain name...

 Auction Policy

DOMAIN AUCTIONS To place a bid on a domain we require you to be a registered member and you must...

 Cancellation Policy

Domain Registrations: Domain registrations have a 3 day Grace Period during which a registrar can...

 Complaints

Drop.com.au ("Drop.com.au") takes all complaints seriously and is committed to providing an...

 Customer Agreement

1. Introduction1.1 Drop.com.au Pty Ltd ACN 135 424 878 (“Drop”) is a domain name registrar...

 Domain Name Registration Agreement

1. Introduction 1.1 Drop.com.au Pty Ltd ACN 135 424 878 (“Registrar”) is a domain name registrar...

 Domain Password Recovery (EPP Auth Code)

The domain password for any domain in your account with Drop.com.au ("Drop.com.au") can be...

 Privacy Policy

PRIVACY STATEMENT       Introduction   This statement includes: our...

 Refund Policy

Domain Registrations: Domain registrations have a 3 day Grace Period during which a registrar can...

 Service Level Policy

At Drop.com.au Pty Ltd ("Drop.com.au") we have a commitment to high service level standards for...

auDA Policies

 .au Dispute Resolution Policy (auDRP) (2016-01)

PDF Version Policy No: 2016-01Publication Date: 15/04/2016Status: Current 1. BACKGROUND 1.1...

 Domain Monetisation Policy (2008-10)

PDF version Policy No: 2008-10Publication Date: 30/06/2008Status: Current 1. BACKGROUND...

 Domain Name Eligibility and Allocation Policy Rules for the Open 2LDs (2012-04)

PDF version Policy No: 2012-04Publication Date: 01/07/2018Status: Current 1. BACKGROUND 1.1...

 Domain Renewal, Expiry and Deletion Policy (2010-01)

PDF Version Policy Title: DOMAIN RENEWAL, EXPIRY AND DELETION POLICYPolicy No:...

 Mandatory Terms and Conditions Applying to .au Domain Name Licences (2008-07)

auDA PUBLISHED POLICY PDF versionPolicy Title: MANDATORY TERMS AND CONDITIONS APPLYING TO .AU...

 Prohibition on Misspellings Policy (2008-09)

PDF version  List of Prohibited Misspellings Policy No: 2008-09Publication Date:...

 Registrant Contact Information Policy (2010-07)

PDF version Policy No: 2010-07Publication Date: 20/12/2010Status: Current 1. BACKGROUND 1.1...

 Reserved List Policy (2014-06)

PDF version Policy No: 2014-06Publication Date: 28/01/2018 (minor amendment)Status: CURRENT 1....

 Transfers (Change of Registrant) Policy (2011-03)

auDA has published a help centre item about registrant transfers. PDF version Policy No:...

 WHOIS Policy (2014-07)

PDF Version Policy No: 2014-07 Publication Date: 01/07/2018 Status: Current 1. BACKGROUND 1.1...

Domain FAQs

 .au Transfer (Change of Registrant)

If you have sold, bought, or just need to update the legal entity that holds the .au domain...

 .au WHOIS Status Codes

Server Status Codes are Set by Your Domain's Registry Status Code Definition...

 1 July 2018 - Registry Migration - planned outages

auDA has notified us that there will be a Registry migration next weekend.As per their notice at...

 Domain Registration Prices

Extension New Price Transfer Renewal .com.au $22.00 AUD1 Year N/A $22.00...

 Domain Status Definitions | Pending Delete & Client Delete

IMPORTANT: It is important to note that any domains that display either of these statuses may...

 Drop auDA and the new "Invalid Entity Type" messages on the ABN lookup.

The Error:If you receive the error "Invalid Entity Type (Discretionary Investment Trust) is not...

 Expired Domain Auction Guide

Welcome to DROP Expired Domain Auctions. We are dedicated to providing all of our clients with a...

 Expiring and Deleted Domain Name Auction Agreement

1. INTRODUCTION 1.1 Drop.com.au Pty Ltd ACN 135 424 878 (“Drop”) operates an auction platform...

 I have a Drop auction account, but how do I register a domain for a client?

Drop auctions do not offer a reseller facility directly. The account is setup to match the...

 Keyword category killer domain 'mothersday.com.au' auction.

IMMEDIATE RELEASE Keyword category killer domain 'mothersday.com.au' auction: The perfect...

 Links

Here are some useful domain related resources and links to many of our valued partners....

 MothersDay.com.au Auction Ends Today at 2:30PM: Tell your mother you love her with domains!

  As we approach the auction close for our MothersDay.com.au Auction we are becoming excited at...

 New auDA rules, our simplified take on them.

These rules apply to domains registered or renewed after 12 April 2021. If you LOVE the rules...

 NEW Premium Domain Auction - TM.com.au and 19 more premium domain names. Ends Friday 28 May, 2:30PM AEST

We are pleased to introduce our latest private and exclusive premium domain name auction - A...

 Quick Basic Expired Domain Auction Rules

EXPIRED DOMAIN AUCTION: Auction closes 11:30AM (AEST) or 11:30 (AEDT) regardless of Daylight...

 The business case behind owning generic keyword related domains.

When you make the business decision to advertise your business website on the web, you are...

 What is going on with Company.com.au?

 What is going on with Land.com.au?

The million dollar question for us at the moment is "when will Land.com.au drop" and why has it...

 Why do we hold the auction before the domains are caught?

International customers often ask why we choose to auction our expired com.au and net.au domain...

Corporate Info

 About Drop.com.au

Drop is the Australia’s most advanced drop and secondary market domain service - the market...

 Office Location

Drop.com.au PTY LTD ACN: 135 424 8788 East ConcourseBeaumarisVIC 3193 http://www.drop.com.au...

 Our Bank Details

Banker: Westpac Banking CorporationBank Branch Address: 16 East Concourse,...